Privacy Policy
Effective date: 23 October 2026. This policy explains the handling of personal information submitted through webtechio.com and related client communications.
1. Information we collect
When you ask for a quote or contact us, we may receive your name, work email, business, phone or WhatsApp number, country/timezone, service interest, website URL, proposed timeline, project description and preferred reply channel. We may also receive files or information you deliberately share for a project, support requests and business correspondence. Basic technical logs can include approximate IP address, request timestamp and user-agent information for security and diagnostics.
2. How we use the information
We use information to respond to enquiries, provide demos or proposals, deliver contracted services, support a project, manage billing and business records, prevent abuse, and comply with law. We do not use one client’s confidential content, proprietary datasets, or bespoke deliverables to produce another client’s work without permission. We strive to create original content for each engagement, while respecting valid third-party and open-source licenses.
3. Legal basis and international enquiries
Depending on your jurisdiction, processing may rely on your request/consent, the need to take pre-contract steps or perform a contract, legitimate interests such as security and customer support, or legal obligations. We are based in India and may communicate with clients worldwide. Data may pass through service providers in other countries; appropriate safeguards should be agreed when required by law.
4. Who receives data
Authorized team members and carefully selected infrastructure, hosting, email, CRM, automation, analytics or accounting providers may process limited relevant information to operate services. We do not sell your enquiry or project data. We may disclose information where required by lawful requests or to protect rights and safety. We do not publish identifiable client files or private results as case studies without permission.
5. Website technologies and cookies
The site may use technically necessary session cookies—for example, for form security—and server logs for reliable operation. Optional analytics or marketing tracking should be enabled only in accordance with applicable consent requirements and after giving visitors appropriate choices. We do not claim that all external providers are under our control; their privacy terms may apply when you use their links.
6. Data security and retention
We use reasonable administrative and technical precautions, restrict access and seek to store lead records outside the public website directory. No online transfer or storage method is risk-free. We keep information for as long as reasonably needed for enquiries, service delivery, support, records and legal duties, then delete or de-identify it where appropriate. A fixed retention period may depend on the type of record and local law.
7. Your choices and rights
Subject to applicable law, you may request access, correction, deletion or restriction of your personal information, object to certain uses, or withdraw consent where consent applies. You may also ask us not to send non-essential communications. We may need to confirm identity and retain limited information where legally required.
8. Original client content and confidentiality
Your drafts, private data, login credentials, non-public business plans and proprietary assets are treated as project material and are not intentionally reused for unrelated client deliverables. Access to third-party tools is only requested as needed for agreed work. Contracts and approved data-processing arrangements may add stronger specific confidentiality protections.
9. Contact and changes
Privacy questions and rights requests: support@webtechio.com. We may update this notice as tools or legal obligations change. Material changes will be reflected by a revised effective date.
